Billing Policy
The following constitutes 24-7-365hosting.com Billing Policy and applies to ALL 24-7-365hosting.com customers:

Payments
All charges are shown in US Dollars. All payments are due on the Account Statement Date. The Account Statement Date is the yearly anniversary of the date the account was activated. If you provide 24-7-365hosting.com your credit card information, you authorize 24-7-365hosting.com to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with 24-7-365hosting.com Billing Policy. You are responsible for directly updating, or notifying 24-7-365hosting.com, of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status). Accounts payed by PayPal follow the same conditions and rules as accounts paid by Credit Card.

Customers not paying by credit card agree to make payment of their balance due, at least ten (10) days prior to the Account Statement Date.

Accounts that are not paid up (in full) by the Account Statement Date will be automatically suspended. Under such conditions, Domain Names will be released and can be obtained by other parties and no longer available to you. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.

Account Renewals
In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's Billing Cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the services selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.

Important Notice
Domain name registrations and Web hosting accounts are handled by separate entities. In the event you need to cancel, you must specify whether you would like to cancel your domain name only, your Web hosting plan only, or both your domain and hosting accounts. The cancellation or expiration of your domain name does not automatically terminate your hosting account (or vice versa). Your hosting account billing term automatically renews upon its completion, unless you notify 24-7-365hosting.com that you would like to cancel your account.

Cancellations
Hosting plans will automatically renew until a plan is cancelled. In order to cancel service, you must email our billing department (see Contact Us for more details) and notify them the exact date that you wish your hosting to be terminated. Please be aware that Domain name registration fees and renewals are non-refundable, any add-ons made to the basic plan are also non-refundable. Pro-rated refunds are only available on the basic plan amount.

Cancellation requests must be received by 24-7-365hosting.com a minimum of ten (10) days prior to the end of your Billing Cycle. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by 24-7-365hosting.com. We will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact 24-7-365hosting.com as soon as possible.

24-7-365hosting.com does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to 24-7-365hosting.com services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. 24-7-365hosting.com reserves the right to cancel any account, at any time, without notice, for any reason 24-7-365hosting.com considers appropriate.

Refund Policy
Refunds will be provided ONLY through PayPal. Please be aware that Domain name registration fees and renewals are non-refundable, any add-ons made to the basic plan are also non-refundable. Pro-rated refunds are only available on the basic plan amount.

Credit Card / Paypal Disputes/Chargebacks
24-7-365hosting.com has a zero tolerance policy for chargebacks. Any customer who disputes a credit card payment or a paypal payment is subject to a fine, suspension and account termination at 24-7-365hosting.com discretion. A charge of $25.00 per chargeback will be assessed to all accounts that receive a chargeback.

Billing/Price Changes
24-7-365hosting.com policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.